Privacy policy

This Privacy Policy explains how Furniture Design Outlet collects, uses, shares, stores, and protects personal information when you visit furnituredesignoutlet.com, place an order, contact us, or interact with our services.

1. Who We Are

Store Name: Furniture Design Outlet,

Address: 2615 N Orange Blossom Trail, Kissimmee, FL 34744, United States.

E‑mail: info@furnituredesignoutlet.com.

Phone: +1 407 932 4000.

2. Personal Information We Collect

We may collect information you provide, including name, billing address, shipping address, email address, phone number, order details, payment‑related information, customer service messages, return and refund information, product reviews, and submitted content.

We may collect information automatically, including IP address, device type, browser type, operating system, referring pages, pages viewed, date and time of visit, website interactions, cookie identifiers, and similar technology data.

We may receive information from third parties, including Shopify, payment processors, shipping carriers, fraud prevention providers, analytics providers, advertising platforms, customer support tools, and marketing service providers.

3. How We Use Personal Information

We use personal information to process and fulfill orders shipped from the United States to France, Germany, Italy and the Netherlands, accept and verify payments, arrange shipping and delivery, provide tracking information, handle returns, refunds, cancellations, and warranty requests, respond to customer inquiries, prevent fraud, secure our website, comply with legal and tax obligations, improve our website and services, send transactional messages, send marketing communications where permitted, and personalize website content and advertising where permitted.

4. Legal Bases for Processing

For customers located in France, Germany, Italy, and the Netherlands within the European Economic Area, we may process personal information based on performance of a contract, compliance with legal obligations, legitimate interests, consent, protection of legal rights, or other lawful bases permitted by applicable law.

5. Sharing Personal Information

We may share personal information with Shopify and ecommerce service providers, payment processors, shipping carriers delivering to France, Germany, Italy and the Netherlands, customs brokers for EU import clearance, tax and compliance providers, fraud prevention providers, analytics providers, marketing and advertising partners, customer support providers, professional advisors, and government authorities where required by law.

We do not sell personal information for money.

However, certain uses of cookies, advertising pixels, analytics tools, or advertising partners may be considered "sharing," "targeted advertising," or "sale" under some privacy laws. You may have the right to opt out where applicable.

6. Payment Information

Payment card and payment account information is processed by payment processors and platform payment services. We do not intentionally store full payment card numbers on our own systems.

7. International Transfers

Our business is based in the United States and we ship goods to France, Germany, Italy, and the Netherlands in the European Union. Your personal information will be transferred from the United States to the EU for order fulfilment, import clearance and delivery purposes. Your personal information may also be stored in the United States by our service providers.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful mechanisms to satisfy EU data‑transfer requirements for customers in France, Germany, Italy and the Netherlands.

8. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer service, handle returns, refunds, and warranty claims for shipments to France, Germany, Italy and the Netherlands, comply with tax, accounting, and legal obligations, prevent fraud, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and legal requirements.

9. Your Privacy Rights

If you are resident in France, Germany, Italy, or the Netherlands, you may have rights to access personal information, request correction, request deletion, object to processing, restrict processing, request data portability, withdraw consent, opt out of marketing emails, opt out of targeted advertising or certain data sharing, and appeal a privacy rights decision where applicable.

To exercise privacy rights, contact us at info@furnituredesignoutlet.com. We may need to verify your identity before fulfilling a request.

10. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended. These rights may include the right to know what personal information we collect, use, disclose, sell, or share; the right to delete personal information; the right to correct inaccurate personal information; the right to opt out of sale or sharing of personal information; the right to limit use of sensitive personal information where applicable; and the right not to be discriminated against for exercising privacy rights.

To submit a request, contact info@furnituredesignoutlet.com.

11. Marketing Communications

If you subscribe to marketing emails or messages, you may unsubscribe at any time using the unsubscribe link or instructions in the message.

Transactional emails, such as order confirmations, shipping updates, return updates, and customer service messages, are not marketing communications and may still be sent.

12. Cookies and Similar Technologies

We use cookies and similar technologies for website functionality, analytics, personalization, advertising, fraud prevention, and performance. For more details, please see our Cookie Policy.

13. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure. We cannot guarantee absolute security.

14. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Last updated" date.

16. Contact Us

For privacy questions or requests, contact us at:

Store Name: Furniture Design Outlet

Phone: +1 407 932 4000

E‑mail: info@furnituredesignoutlet.com

Address: 2615 N Orange Blossom Trail, Kissimmee, FL 34744, United States

Service Hours: Monday‑Friday, 9:00 AM‑5:00 PM (CST)